Plantronics Hub™

Plantronics Hub™


Discover how the Plantronics Hub™ app can bring your new Plantronics Voyager Edge headset to life with helpful tools and notifications. (Plantronics Hub replaces Plantronics MyHeadset.)
Get the following features for Voyager Edge and Voyager Legend:
• Customize the settings
• Check battery level
• See connection status
• Manage smart sensor options*
• Explore all the features

Get the following features for Plantronics BackBeat FIT, M70, M90, BackBeat GO 2, Voyager PRO HD, Marque 2, Marque, M55, and M25:
• Monitor battery level
• See headset status*
• Explore all the features

Requirements:
• Hub supports phones running Android OS v2.3.3 and higher.
• Some versions of the Android operating system and some phones/tablets may not support all features.

Known Issues:
Battery
Battery status is not available for the following Android versions:
• Samsung Galaxy S4 phones running Android OS 4.2.2
• Any phones/tablets running below Android OS 3.0
• Any phone or tablet running Android OS 4.2 or 4.2.1
• Some phones or tablets running Android OS 4.4

Exception: Voyager Edge and Voyager Legend headsets with the latest firmware installed will have access to battery and connection status with all supported versions of the Android OS. From your Windows or Mac desktop computer, click here to install the latest firmware. http://www.plantronics.com/us/support/myheadset/updater/

General
• Some versions of Android exhibit Bluetooth connection bugs that may cause Settings, battery and connection information to be lost. To resolve these issues, check the “Troubleshooting” topic in the “How Do I?” section in Plantronics Hub .
• Some versions of the Android operating system offer “Call” and “Hands-free mode” settings options. Enabling some of the features in these settings may cause conflicts with settings offered in your Plantronics headset or through the Hub application. We recommend that you turn off Call and Hands-free mode in your Android Settings for the best experience with your Plantronics headset.

* Sensor and Status Issues
• Your headset wearing status may show as “Off” or “Unknown” in Hub for your Voyager Pro HD if you have disabled your sensors. To re-enable the headset sensor on your Voyager Pro HD, use the MyHeadset Updater desktop application. Once this setting is re-enabled, you will be able to view your headset’s wearing status in Hub. Click this link from your desktop computer to re-enable this setting. (http://www.plantronics.com/us/support/myheadset/updater/)

• If you have disabled your sensors on your Voyager Edge or Voyager Legend headset, simply turn “on” the desired sensor setting(s) in Hub that you wish to enable.

Network Performance:
The performance of Hub will vary depending on your network’s capabilities.

Recent changes:
Plantronics Hub replaces Plantronics MyHeadset.
Version 3.1.1 adds support for following headsets:
* BackBeat FIT
* M70 Series
* M90 Series
* Voyager Edge
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Gratis
68
3.4
User ratings
2959
Installs
100,000+
Concerns
0
File size
2280 kb
Screenshots
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About Plantronics Hub™
Discover how the Plantronics Hub™ app can bring your new Plantronics Voyager Edge headset to life with helpful tools and notifications. (Plantronics Hub replaces Plantronics MyHeadset.)
Get the following features for Voyager Edge and Voyager Legend:
• Customize the settings
• Check battery level
• See connection status
• Manage smart sensor options*
• Explore all the features

Get the following features for Plantronics BackBeat FIT, M70, M90, BackBeat GO 2, Voyager PRO HD, Marque 2, Marque, M55, and M25:
• Monitor battery level
• See headset status*
• Explore all the features

Requirements:
• Hub supports phones running Android OS v2.3.3 and higher.
• Some versions of the Android operating system and some phones/tablets may not support all features.

Known Issues:
Battery
Battery status is not available for the following Android versions:
• Samsung Galaxy S4 phones running Android OS 4.2.2
• Any phones/tablets running below Android OS 3.0
• Any phone or tablet running Android OS 4.2 or 4.2.1
• Some phones or tablets running Android OS 4.4

Exception: Voyager Edge and Voyager Legend headsets with the latest firmware installed will have access to battery and connection status with all supported versions of the Android OS. From your Windows or Mac desktop computer, click here to install the latest firmware. http://www.plantronics.com/us/support/myheadset/updater/

General
• Some versions of Android exhibit Bluetooth connection bugs that may cause Settings, battery and connection information to be lost. To resolve these issues, check the “Troubleshooting” topic in the “How Do I?” section in Plantronics Hub .
• Some versions of the Android operating system offer “Call” and “Hands-free mode” settings options. Enabling some of the features in these settings may cause conflicts with settings offered in your Plantronics headset or through the Hub application. We recommend that you turn off Call and Hands-free mode in your Android Settings for the best experience with your Plantronics headset.

* Sensor and Status Issues
• Your headset wearing status may show as “Off” or “Unknown” in Hub for your Voyager Pro HD if you have disabled your sensors. To re-enable the headset sensor on your Voyager Pro HD, use the MyHeadset Updater desktop application. Once this setting is re-enabled, you will be able to view your headset’s wearing status in Hub. Click this link from your desktop computer to re-enable this setting. (http://www.plantronics.com/us/support/myheadset/updater/)

• If you have disabled your sensors on your Voyager Edge or Voyager Legend headset, simply turn “on” the desired sensor setting(s) in Hub that you wish to enable.

Network Performance:
The performance of Hub will vary depending on your network’s capabilities.

Recent changes:
Plantronics Hub replaces Plantronics MyHeadset.
Version 3.1.1 adds support for following headsets:
* BackBeat FIT
* M70 Series
* M90 Series
* Voyager Edge

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Commenti Market Android
A Google User
Jul 15, 2014
Great headset, but app not great This app works in S4, only one (may be) problem. battery level may be off. Other than that, it really don't do much, except making headset setting easier, and I am still emptying the BT battery, trying to see the battery level is correct or not, it only show 75%, even it is fully charged. No doubt, the battery in the headset do last long time on standby. Will give you 4, if battery level show correctly after recharge. Give you 5, if the app can do more stuff.
A Google User
Jul 15, 2014
USB Headset Command I swore I wouldn't become one of those headset users but this plantronics headset it just so useful! I only use it while driving, so I don't look that weird. But regardless, this app works great with my headset and let's me customize some of its settings.
A Google User
Jul 10, 2014
Top class Paired with a Voyager Legend.
A Google User
Jul 10, 2014
Great app Downloaded new software and it's working a thousand times better
A Google User
Jul 4, 2014
Way to go Plantronics! This app does the job and looks great! I like the ability to configure my Voayger Edge with the app. The headset works great too! I have had several Plantronics headsets in the past and I am glad I made the right choice.